We welcome questions, feedback and corrections from our readers. Whether you've spotted out-of-date information on a review, want to ask about our methodology, or need to reach our editorial team for any other reason, the channels below are how to get in touch.
For all general questions — including queries about specific casino reviews, our rating system, or anything you've read on the site — email [email protected]. We aim to respond within two business days.
If you've identified a factual error on any page — incorrect bonus terms, an outdated payment method list, a withdrawal speed that no longer reflects reality — please let us know. Include the page URL, the specific information that's incorrect, and any source documentation if you have it. Email: [email protected].
Casino operators wanting to discuss their listing, dispute a review point, or provide updated information should email our editorial team. We do not accept paid placement, but we do update reviews when verifiable changes occur in an operator's offering or terms.
For commercial enquiries, including partnership proposals or affiliate programme questions, please use the same address: [email protected]. We review all proposals on their merits and disclose any commercial relationships in our affiliate disclosure on the Terms and Conditions page.
Requests under the Australian Privacy Act 1988 — including requests to access, correct or delete personal information we hold about you — can be submitted to [email protected]. We respond within 30 days as required by the Australian Privacy Principles.
If you are experiencing gambling-related harm, please contact Gambling Help Online on 1800 858 858 (24/7, free and confidential) or visit gamblinghelponline.org.au. For immediate mental health support, Lifeline Australia is available on 13 11 14.
Our editorial team operates Monday to Friday, 9am to 5pm AEST. Emails received outside these hours will be answered on the next business day. We do not operate a phone line — all correspondence is by email to ensure proper documentation and follow-up.